When this happens...
Help ScoutNew Conversation
Then do this...
CyfePush Value

Get notified as soon as a new conversation is received with this Help Scout to Cyfe automation. Once set up, each time a new conversation is started in Help Scout, Zapier will automatically create a new push value through Cyfe. That gives you an easy way to see how many support conversations are started, and how your support team is doing today.

How It Works

  1. A new conversation is started in Help Scout
  2. Zapier creates a new push value in Cyfe

What You Need

  • Help Scout account
  • Cyfe account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Cyfe + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Push Value

Pushes new value to Cyfe Push API widget.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Conversation

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Add Note

Adds a note to existing conversation.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Become a Zapier Integration Partner

Cyfe is an all-in-one business dashboard app that helps you easily monitor all your business data from one place (e.g. social media, analytics, marketing, sales, support, infrastructure, etc).

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations