When this happens...
ConnectWise ManageNew/Updated Ticket
Then do this...
SlackSend Channel Message

Get real time updates within Slack as new tickets are logged within ConnectWise Manage. This Zap will watch your account for new tickets, and automatically share them to your Slack channel so your team will know about them and be able to reply as soon as possible.

How this ConnectWise Manage-Slack integration works

  1. A new ticket is added to ConnectWise Manage
  2. Zapier sends a channel message in Slack

Apps involved

  • ConnectWise Manage
  • Slack

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect ConnectWise Manage + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New/Updated Ticket

Triggers when a ticket is created or updated.

Create Contact

Create a new contact.

New/Updated Contact

Triggers when a contact is created or updated.

Create Company

Create a new company.

New/Updated Project

Triggers when a project is created or updated.

Create Ticket

Create a new service desk ticket.

New Starred Message

Triggers when you star a message.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Send Channel Message

Post a new message to a specific #channel you choose.

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Become a Zapier Integration Partner

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations