ConnectWise Manage + PagerDuty
Add PagerDuty trigger notification for new ContactWise Manage tickets
Get alerted anywhere and never miss an important issue again. By using PagerDuty with ConnectWise Manage, your customers may assume that you never sleep based on how fast you respond. Your team will instantly know about new tickets, so they can fix the issue and ensure your customers have the least downtime possible.
Get alerted anywhere and never miss an important issue again. By using PagerDuty with ConnectWise Manage, your customers may assume that you never sleep based on how fast you respond. Your team will instantly know about new tickets, so they can fix the issue and ensure your customers have the least downtime possible.
- When this happens...New/Updated Ticket
Triggers when a service ticket is created and/or updated.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try ItNew, Updated or Both
Service Board Filter
Specific Service Ticket Filter
Project Filter
Try ItCompany NameRequired
IdentifierRequired
TypeRequired
StatusRequired
Site NameRequired
Address 1
Address 2
City
State
Zip Code
Country Name
Phone Number
Website
Market
Source
Number of Employees
Territory
SummaryRequired
CompanyRequired
Record TypeRequired
Priority
New, Updated or Both
Board Filter
Project Filter
Try ItNew Territory
Triggers when a new territory is created.
Try ItFirst NameRequired
Last NameRequired
Title
Email
Default Email
Phone Number
Default Phone
Phone Type
Type
Company
Primary Contact
Relationship
Department
Address 1
Address 2
City
State
Zip Code
Country Name
Ticket TypeRequired
TextRequired
Detail Description
Internal Analysis
Resolution
