Cognito Forms
When this happens...
Cognito FormsNew Entry
Then do this...
ZendeskCreate Ticket

A common use of form software is to allow customers to ask you questions and request help. In this integration, Zapier takes those questions and requests from your Cognito Forms entries and automatically create a new ticket in Zendesk.

How It Works

  1. A Cognito Forms entry is submitted
  2. Zapier takes the information and creates a Zendesk ticket

What You Need

  • Cognito Forms account
  • Zendesk account

Why Zapier?


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It's easy to connect Cognito Forms + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Refund

Triggers when a refund is issued.

Create Entry

Creates a new entry.

Update Entry

Triggers when someone updates an entry.

Set Form Availability

Sets the availability of a form.

New Order

Triggers when an order is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Entry

Triggers when someone fills out your form.

Create User

Create a new user.

New Payment

Triggers when a payment is collected.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

Learn More

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations