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Create a new Zendesk ticket from a Cognito Forms entry

  1. When this happensStep 1: New Entry

  2. Then do thisStep 2: Create Ticket

A common use of form software is to allow customers to ask you questions and request help. In this integration, Zapier takes those questions and requests from your Cognito Forms entries and automatically create a new ticket in Zendesk.

How It Works

  1. A Cognito Forms entry is submitted
  2. Zapier takes the information and creates a Zendesk ticket

What You Need

  • Cognito Forms account
  • Zendesk account
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Connect Cognito Forms + Zendesk in Minutes

It's easy to connect Cognito Forms + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Entry

Triggers when someone fills out your form.

InstantNew Payment

Triggers when a payment is collected.

InstantUpdate Entry

Triggers when someone updates an entry.

New Topic in Forum

Triggers when a new topic in a forum is added.

New Organization

Triggers when a new organization is added to Zendesk.

InstantNew Order

Triggers when an order is created.

InstantNew Refund

Triggers when a refund is issued.

New Forum

Triggers when a new forum is added.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

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