When this happens...
Cognito FormsNew Entry
Then do this...
ZendeskCreate Ticket

A common use of form software is to allow customers to ask you questions and request help. In this integration, Zapier takes those questions and requests from your Cognito Forms entries and automatically create a new ticket in Zendesk.

How It Works

  1. A Cognito Forms entry is submitted
  2. Zapier takes the information and creates a Zendesk ticket

What You Need

  • Cognito Forms account
  • Zendesk account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Cognito Forms + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Cognito Forms
New Refund

Triggers when a refund is issued.

Cognito Forms
Create Entry

Creates a new entry.

Cognito Forms
Update Entry

Triggers when someone updates an entry.

Cognito Forms
Set Form Availability

Sets the availability of a form.

Cognito Forms
New Order

Triggers when an order is created.

Zendesk
Attach File to Ticket

Attach a file to an existing ticket.

Cognito Forms
New Entry

Triggers when someone fills out your form.

Zendesk
Create User

Create a new user.

Cognito Forms
New Payment

Triggers when a payment is collected.

Zendesk
Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

Cognito Forms is an easy-to-use form builder that allows users to quickly build a form, include it on their website, and start capturing entries without having to do any development.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.