Close

CRM (Customer Relationship Management)

Update leads in Close when new sms messages arrive in Close

Keep your lead information up-to-date in the Close app right when a new SMS is received. This workflow takes your incoming messages and immediately updates lead data in the Close app, keeping your contact information accurate and streamlined. By automating this process, you reduce manual data entry and errors, ensuring your communication is efficient and mistake-free. Great for sales teams wanting to maintain accurate lead information.

Keep your lead information up-to-date in the Close app right when a new SMS is received. This workflow takes your incoming messages and immediately updates lead data in the Close app, keeping your contact information accurate and streamlined. By automating this process, you reduce manual data entry and errors, ensuring your communication is efficient and mistake-free. Great for sales teams wanting to maintain accurate lead information.

  1. When this happens...
    CloseClose
    New SMS

    Triggers when a new inbound SMS is created or an outbound SMS is sent.

    TriggerInstant
  2. automatically do this!
    CloseClose
    Update Lead

    Updates an existing Lead.

    ActionWrite
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Supported triggers and actions

  • Close triggers, actions, and search

    New Call Recording

    Triggers when a new call recording or voicemail is added to Close.

    Trigger
    Instant
    Try It
    • Direction

    • Completed?

    Trigger
    Instant
    Try It
  • Close triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
    • Trigger ActionsRequired

    • Custom Object TypeRequired

    Trigger
    Instant
    Try It
    • Field(s) Required to Trigger

    Trigger
    Instant
    Try It
    • Contact Smart View IDRequired

    Trigger
    Polling
    Try It
    • Custom Activity V 2 Instructions

    • Custom Activity TypeRequired

    • Filled-in fields

    Trigger
    Instant
    Try It
    • Direction

    • Template ID

    • User ID

    Trigger
    Instant
    Try It
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close logo

About Close

Close is a sales productivity platform built to help you close more deals. With built-in calling, SMS, and email—your team can communicate with prospects and customers all in one place. It’s an "all-in-one" platform which you can use standalone without needing any other sales emails tools or calling products.
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Related categories

  • CRM (Customer Relationship Management)

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