When this happens...
ClickDeskNew Chat
Then do this...
FreshdeskCreate Ticket

What's said in a ClickDesk chat could be a customer issue that needs a follow up in the coming days. To ensure you don't miss anything, use this Zapier integration to automatically create new Freshdesk tickets after a ClickDesk chat.

How It Works

  1. Zapier keeps an eye on your ClickDesk account for new chats
  2. When a new chat occurs, Zapier creates a ticket in Freshdesk from the chat details, including user's email and chat transcript

What You Need

  • ClickDesk account
  • Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect ClickDesk + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Call

Triggers when new call is ended.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket

Triggers when new ticket is arrived.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Chat

Triggers when new live chat is ended.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Contact

Triggers when a new customer is created.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

ClickDesk is a combo of Live Chat, Voice and Video Chat and Helpdesk Software For Online Businesses. It is currently helping over 150,000 online businesses to better engage their web visitors.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.