What's said in a ClickDesk chat could be a customer issue that needs a follow up in the coming days. To ensure you don't miss anything, use this Zapier integration to automatically create new Freshdesk tickets after a ClickDesk chat.
How It Works
- Zapier keeps an eye on your ClickDesk account for new chats
- When a new chat occurs, Zapier creates a ticket in Freshdesk from the chat details, including user's email and chat transcript
What You Need
- ClickDesk account
- Freshdesk account
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Triggers when new call is ended.
Allows you to create a Company entry in Freshdesk.
Triggers when new ticket is arrived.
Create a ticket in Freshdesk for your domain.
Triggers when new live chat is ended.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a new customer is created.
Add Private or Public notes to a Freshdesk Support Ticket.
Triggers when a Note is added to a Ticket.
Create a new Forum Topic on Freshdesk Forums.