Clevertim CRM logoClevertim CRM - Features, Pricing, Alternatives, and More

Clevertim is an online contact manager and simple, easy to use CRM for small businesses.

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Clevertim CRM Features

  • Detailed contact management that gives you an at-a-glance overview of your contacts
  • Flexible custom fields
  • Schedule tasks, meetings, and followups in the app
  • Manage cases and opportunities

Clevertim CRM Pricing

  • $24/month Basic plan for up to 6 users
  • $49/month Professional plan for up to 15 users
  • $99/month Premium plan for up to 40 users

Last updated September 22, 2014. Please visit the official site for the most up-to-date information.

Clevertim CRM Review

"Have you outgrown paper and spreadsheets?" asks the Clevertim homepage. This app, it's implied, is designed to be the obvious next step in managing your company's contacts.

To do that, it needs to be simple to use, simpler to understand, and smarter than either paper or spreadsheets. That's a high call for an app that, at first glance, feels like a blast from the past, complete with an older styled interface and a progress bar that shows the parts of the app loading each time you open Clevertim.

Dig in, though, and you'll find out that it has some unique features under the surface. They're more complicated than paper and spreadsheets, sure, but they're also more powerful.

Simpler CRMs typically are focused on your contacts, and Clevertim's no different. It'll let you import contacts from a variety of services, or you can add a new contact or company just by entering their name. You can add more info if you want, but you don't have to—the only thing you're required to add is a contact's name. Then, if you want to go further, there's space to add any info you want about them, including custom fields and space for relevant emails you've forwarded to Clevertim.

Getting in touch with your contacts is easy in Clevertim. Click your Contacts tab, and you'll see a quick overview of all of your contacts' info. You can start an email or grab a contact's phone number without having to click through to their profile. Or, click their profile and you can send them an email or SMS right from the app.

There's more, too. You can add tasks—either about your contacts specifically or just stuff that you and your team need to do—and track cases and opportunities with your contacts. While not as powerful as advanced lead & deal centric CRMs, there's power enough to handle simple deals. You also won't find as advanced of sales reports, but there are customizable reports that make it easy to, say, find all contacts in a particular city.

Everything in Clevertim is quickly accessable from the top menu, where you can add new contacts or tasks from the dropdown or search through your notes from the search box (which, oddly, doesn't search through the rest of your CRM data). Then, if you're away from your browser, you can also use Clevertim's Email Dropbox tool to add anything you want via email. You can forward emails to attach them to a contact, or even make new cases or tasks for today or tomorrow with specific email addresses.

And then, if you've dug this far through Clevertim, you'll surely have noticed Clevertim's best feature: it's fast. It may take longer to open than other apps, but once you have it open in your browser, everything's incredibly fast. Click a contact, and it instantly opens. Switch to the Tasks tabs, and your tasks will be there automatically. The only time you'll see it pause is when it's generating a report, and even then it'll be instant again when you click items from that report.

It may be an online app, but having everything preloaded in your browser makes it as fast to use as any native app. You can even open Clevertim, then disconnect from the internet and continue to use it. You won't be able to add new data, but you could easily view anything that's already been added to your CRM.

Simplified contacts overview, smart email tools, and a web app that's all but a native app. Turns out, Tim's pretty clever indeed.

Matthew

Reviewed by Matthew Guay, Zapier. Last updated October 29, 2014.

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