Cisco Webex Teams

Get to know Cisco Webex Teams

Hidden way in the app menu on the right are all the tools you need to work with your team. You can schedule a meeting, start a call with up to 3 people (or up to 200 with its premium plans), and share files or whiteboard drawings. Start a new one to get a virtual blank slate where you can sketch your ideas—most easily on Webex Teams's mobile apps, or with Cisco's Webex Board hardware.

Calls work the way you want. Built around Cisco's telecommunications platforms including WebEx video conferencing and Cisco's phone hardware, Cisco Webex Teams is designed to let you call with your team when that makes more sense than writing your ideas out. The in-app calls are quick and simple, letting you switch devices and apps to take the call on the go without leaving and re-joining a meeting. And, if your company has Cisco phone and conference hardware, you can add them to Webex Teams meetings to bring in the whole team.

But for quick updates and idea sharing, text chat is still a great communications tool. Cisco Webex Teams lets you group your conversations into teams and spaces—or you can start a private chat with anyone, or jump on the phone with them from the dedicated calling tab. The text chat is simple, focused just on your team's message, shared files, and whiteboard drawings—no threaded replies or extra message features. You can flag messages, though, to save them for later in a group you can easily review.

If your team needs a simple way to chat and sketch ideas, along with quick call tools, Cisco Webex Teams is a great place to start. It's not as full featured—or as confusing—as many other team chat apps, making it easier for large teams to start using.


→ Compare Cisco Webex Teams to other popular team collaboration tools in Zapier's roundup of The Best Team Chat Apps.

Originally published June 30, 2017; updated May 25, 2018 with new Cisco Webex Teams branding

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