Chatra + Zendesk
Add new finished Chatra conversations as new Zendesk tickets
It’s very handy to keep track of your emails and conversations using tickets – that’s what Zendesk allows you to do. You can use this integration to automatically create tickets in Zendesk when a conversation in Chatra ends.
It’s very handy to keep track of your emails and conversations using tickets – that’s what Zendesk allows you to do. You can use this integration to automatically create tickets in Zendesk when a conversation in Chatra ends.
- When this happens...New Finished Conversation
Triggers when a conversation ends.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Chatra
Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
