Chatfuel for Facebook

Chatfuel for Facebook Updates

Chatfuel for Facebook mention · December 6, 2018

Facebook Chatbot Showdown: ManyChat vs. Chatfuel

Businesses are suddenly very interested in Facebook Messenger bots. And for good reason: Facebook's chat platform now supports over 1.2 billion monthly active users—and automated chatbots, like ManyChat and Chatfuel, provide a unique, interactive way of engaging with them. Chatbots let you have a conversation with users...read more
Chatfuel for Facebook mention · December 13, 2016

20 Web Apps That Ruled the Workplace in 2016

Each year the Zapier team publishes an updated version of this report. Check the latest list of Fastest Growing Apps for this year. Few things grab the Zapier team's attention like popular new apps—and we're not alone. Whenever the next Pokémon Go or Snapchat comes out, you...read more
Chatfuel for Facebook update · August 12, 2016

New App: Automate Intelligent Bots on Facebook with Chatfuel

We spring into action when we get instant messages—what if you could engage your users in the same way? All it takes is a Facebook Messenger chatbot built with Chatfuel. Your chatbot can send messages out on a schedule, as new content is available, or only when you tell...read more
Matthew Guay
Written by Matthew Guay · Last updated October 26, 2016
Our Rating:

Your Facebook Page lets you share info with your followers, and maybe even run a full store. It'll show up in your followers and fans newsfeed along with posts from their family and friends—and posts from other pages.

Facebook Messenger is a bit more personal. It's a somewhat quieter retreat, where you chat one-on-one with specific people. And, it's the newest place you can build your own tools and share your info, thanks to Messenger Bots.

Facebook unveiled Messenger bots earlier this year, so you can code your own chat-based apps that share info with followers and use AI to chat automatically right inside Messenger. You could code your own bot—or you could use Chatfuel, which lets you build a Messenger bot in minutes without any coding.

You'll start out by creating a new bot, and either connecting it to your Facebook Page (where the bot will chat with your page's avatar and name) or creating a new app on Facebook for your bot (which will take a few days for Facebook to approve). Then, you'll get a boilerplate Messenger bot automatically, one that says Hi to new followers and shares some demo text from Chatfuel.

That's where you'll dive in to build your bot. Chatfuel lets you customize a welcome message that new chatters will see, along with menu buttons for people to tap and get quick info about your firm. Say you want to share your company location, website, and business hours—you could add a button for each one, then add a Text card in Chatfuel with the info you want to share. Want to include your products or perhaps a menu for your restaurant? Add a Gallery with multiple images, descriptions, and links, or a plain Image card with a simple photo (an easy way to share your map).

That'll let your bot give people quick info inside Messenger, but it won't appear particularly smart. For that, you'll jump to the Set up AI tab to add words and phrases you want Chatfuel to recognize. Add "Hello" and "hi", say, and Chatfuel will recognize both of those words along with other common greetings, say, as meaning the same thing. You can then choose one of the blocks you've made before as the response, and Chatfuel will send it to the chatter when they type that phrase. Tweak your phrases and add cards for the things your contacts are most likely to ask about—even plain text cards with quick answers to fun questions, say—and your bot will suddenly seem to be smart.

Want to make your bot more like an app, one that shares info automatically and lets your customers get in touch directly with your team? There are cards for that, too. With the Plugins card, you can connect to other apps with Chatfuel integrations, automatically posting new pictures from your Instagram account or letting users search through your site with Google right from Chatfuel. You can also add a Broadcast card to send a message to all of your bot's chatters on Messenger, or send a form to let people get in touch, run a survey, or anything else you want.

Once your bot's all built, you can add a Message Us button to your site, or promote your bot directly on your Facebook Page so visitors will know they should try out your bot. And back in Chatfuel, you can dig into your stats to see how many followers your bot has—and what your chatters are interested in most.

Bots are a great way to build simple apps, and with Chatfuel, you can build your own bots for Facebook Messenger without any coding. It's a simple way to build a text-based app, one with just enough AI to feel smart.

Chatfuel Resources:

Have any feedback on this overview, or something we should change? Let us know!

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Chatfuel allows anyone to create their own bots on Facebook Messenger for free, without coding. Using this app you'll be able to automatically update content in your bot.