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ChartMogul + Wootric by InMoment

Add new Wootric NPS scores to ChartMogul customers

The Net Promoter Score is important for measuring how likely your customers are to promote your product. Wootric provides a great way to measure this within your app. Integrating this data into ChartMogul allows you to automatically analyze your subscription revenue segmented by promoters and detractors of your product.

The Net Promoter Score is important for measuring how likely your customers are to promote your product. Wootric provides a great way to measure this within your app. Integrating this data into ChartMogul allows you to automatically analyze your subscription revenue segmented by promoters and detractors of your product.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    New Response

    Triggers when a new survey response is submitted.

    TriggerInstant
  2. automatically do this!
    ChartMogulChartMogul
    Update a Customer

    Updates certain modifiable attributes of a customer object in your ChartMogul account.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Customer EmailRequired

    • TypeRequired

    • KeyRequired

    • ValueRequired

    • Source

    Action
    Write
    • Customer UUIDRequired

    • TypeRequired

    • KeyRequired

    • ValueRequired

    • Source

    Action
    Write
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • Customer External IDRequired

    • TypeRequired

    • KeyRequired

    • ValueRequired

    • Source

    Action
    Write
    • Customer UUIDRequired

    • Data Source UUIDRequired

    • Position

    • First Name

    • Last Name

    • Title

    • Email

    • Phone

    • LinkedIn

    • Twitter

    • Notes

    Action
    Write
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About ChartMogul

ChartMogul helps you measure, understand and grow your subscription business.
Learn more

Related categories

  • Ads & Conversion
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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

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