ChartMogul
When this happens...
IntercomNew Tag on a User
Then do this...
ChartMogulAdd Tag to Customer

Pushing Intercom tags to ChartMogul is useful when you want to analyze your subscription metrics segmented by customer communication. This is especially relevant when you use Intercom's Engage, Learn, or Support products. For example, if you tag users on Intercom as a churn-risk based on support conversations, you could pipe this information into ChartMogul. This will help you answer questions like "How much of my revenue is at risk of churning?", "Which customers at risk of churn currently contribute the most MRR?", etc.

Note: This Zapier integration doesn't import tags that are already on Intercom users, only new tags after you've set it up.

How It Works

  1. A tag is added to a user in Intercom
  2. Zapier adds the same tag to the customer in ChartMogul

What You Need

  • Intercom account
  • ChartMogul account

Why Zapier?

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It's easy to connect ChartMogul + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add Custom Attribute to Customer

Adds a custom attribute to the customers in ChartMogul that have the given email address.

Lead Converted to User

Triggers when a lead converts to a user.

Add Tag to Customer

Adds a tag to the customers in ChartMogul that have the given email address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Create/Update User

Update a user within Intercom given their e-mail address.

Lead Added Email

Triggers when a Lead enters an email address.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

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ChartMogul helps you measure, understand and grow your subscription business.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations