When this happens...
IntercomNew Tag on a User
Then do this...
ChartMogulAdd Tag to Customer

Pushing Intercom tags to ChartMogul is useful when you want to analyze your subscription metrics segmented by customer communication. This is especially relevant when you use Intercom's Engage, Learn, or Support products. For example, if you tag users on Intercom as a churn-risk based on support conversations, you could pipe this information into ChartMogul. This will help you answer questions like "How much of my revenue is at risk of churning?", "Which customers at risk of churn currently contribute the most MRR?", etc.

Note: This Zapier integration doesn't import tags that are already on Intercom users, only new tags after you've set it up.

How It Works

  1. A tag is added to a user in Intercom
  2. Zapier adds the same tag to the customer in ChartMogul

What You Need

  • Intercom account
  • ChartMogul account

Why Zapier?

Free

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Easy

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Secure

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It's easy to connect ChartMogul + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Intercom
New User

Triggers when a new user is created.

ChartMogul
Add Custom Attribute to Customer

Adds a custom attribute to the customers in ChartMogul that have the given email address.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

ChartMogul
Add Tag to Customer

Adds a tag to the customers in ChartMogul that have the given email address.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
Lead Added Email

Triggers when a Lead enters an email address.

Intercom
Add User Tag

Attach a tag to a specific user.

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ChartMogul helps you measure, understand and grow your subscription business.

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.