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Chargebee + Freshdesk

Create Freshdesk users for new subscriptions on ChargeBee

Feel like your setup for new customers could be a little more efficient? Try setting up this ChargeBee Freshdesk integration for a little help with your support structure. Once active, it will trigger for each subscription created on ChargeBee, automatically using that information to create a Freshdesk user so you have one less thing to worry about every time.

Feel like your setup for new customers could be a little more efficient? Try setting up this ChargeBee Freshdesk integration for a little help with your support structure. Once active, it will trigger for each subscription created on ChargeBee, automatically using that information to create a Freshdesk user so you have one less thing to worry about every time.

  1. When this happens...
    ChargebeeChargebee
    New Subscription

    Triggers when a subscription is created.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Chargebee triggers, actions, and search

    Card Expiration

    Triggers when a credit card expires.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    Payment Method Updates

    Triggers when a payment method is updated.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    Customer Details Updates

    Triggers when customer details such as first name, last name, email, billing address, etc., are updated.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Invoice

    Triggers when a new invoice is generated(with line item support).

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Payment Method

    Triggers when a payment method is added.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Payment

    Triggers when a payment is collected successfully.

    Trigger
    Instant
    Try It
chargebee logo
chargebee logo

About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows.
Learn moreHelp

Related categories

  • Payment Processing

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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