An customer interaction over chat is just one piece of their history with your business. Keep tabs on your customers as they move through the purchase funnel by using this Zapier integration to automatically add a note in Capsule CRM when a LiveChat chat ends.
How It Works
- A LiveChat chat ends
- Zapier adds a note in Capsule CRM
What You Need
- LiveChat account
- Capsule CRM account
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Triggers when a given action is performed on a Contact.
Creates a new Case.
Triggers when a given action is performed on an Opportunity.
Creates a new Person / Organisation.
Triggers when a given action is performed on a Case.
Creates a new Opportunity.
Triggers when the chat is ended.
Creates a new Task.
Triggers when the ticket is created.
Adds a Note to an Entity.