When this happens...
BonjoroBonjoro Shared
Then do this...
IntercomAdd Event

There is no better way to get appreciated for your great customer service, then when a user shares your Bonjoro via social for the world to see. Track any user who does this directly in Intercom so you can thank them, and segment your biggest online advocates. In addition to the tag, a live link to the Bonjoro that got shared is added to the user's activity, so you can see which Bonjoro's are working best and how to replicate these.

How this Bonjoro-Intercom integration works

  1. A customer shares a Bonjoro that they receive to social media.
  2. The tag "Bonjoro_Shared" is added to the user profile, and the Bonjoro link is added to their activity.

Apps involved

  • Bonjoro
  • Intercom

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When this happens...
then do this!
Bonjoro Email Opened

Triggered when a Bonjoro email is opened

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Bonjoro Reply

Triggered when a Bonjoro is replied to

Create/Update User

Update a user within Intercom given their e-mail address.

Bonjoro Watched

Triggered when a Bonjoro is watched

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New User

Triggers when a new user is created.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Bonjoro lets you send personalised welcome videos to your customers.

Learn More

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations