When this happens...
BonjoroBonjoro Sent
Then do this...
IntercomAdd Event

Make sure the correct users are being sent Bonjoros, and customise your Intercom messaging depending on if you have already sent a Bonjoro to a user or not by using tags in your custom rules. In addition to adding the tag, this integration adds the live link of the Bonjoro that you sent to a user, so you can use this as a reference when a customer replies in Intercom.

How this Bonjoro-Intercom integration works

  1. A team member sends a customer a Bonjoro
  2. The tag "Bonjoro_Sent" is added to the intercom user profile, and the Bonjoro link is added to their activity

Apps involved

  • Bonjoro
  • Intercom

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When this happens...
then do this!
Bonjoro Email Opened

Triggered when a Bonjoro email is opened

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Bonjoro Reply

Triggered when a Bonjoro is replied to

Create/Update User

Update a user within Intercom given their e-mail address.

Bonjoro Watched

Triggered when a Bonjoro is watched

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New User

Triggers when a new user is created.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Bonjoro lets you send personalised welcome videos to your customers.

Learn More

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations