When this happens...
BonjoroBonjoro Watched
Then do this...
IntercomAdd Event

Wondering how effective your Bonjoros are on conversions, engagement, and retention? Now you can track every user that watches a Bonjoro directly in Intercom, and compare these customers to those who do not view or get sent a Bonjoro. That way, you can see the exact impact of your Bonjoro efforts. This Zapier integration adds the tag "Bonjoro_Watched" to your customer profiles in intercom, as soon as that customer watches a Bonjoro you have sent them. In addition, a live link to the sent Bonjoro is included in their activity for reference.

How this Bonjoro-Intercom integration works

  1. A customer watched a Bonjoro
  2. The tag "Bonjoro_Watched" is added to the Intercom user profile, and the Bonjoro link is added to their activity

Apps involved

  • Bonjoro
  • Intercom

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When this happens...
then do this!
Bonjoro Email Opened

Triggered when a Bonjoro email is opened

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Bonjoro Reply

Triggered when a Bonjoro is replied to

Create/Update User

Update a user within Intercom given their e-mail address.

Bonjoro Watched

Triggered when a Bonjoro is watched

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New User

Triggers when a new user is created.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Bonjoro lets you send personalised welcome videos to your customers.

Learn More

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations