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Create new Basecamp 2 todos from new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Create Todo

If you work with both Basecamp 2 and Freshdesk, this integration will help speed up your workflow by connecting the two services. Once you set it up, this Zap will create new Basecamp 2 todos in the project and list of your choosing for every new Freshdesk ticket that comes in.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically creates a todo in Basecamp 2

What You Need

  • Freshdesk account
  • Basecamp 2 account
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Connect Basecamp 2 + Freshdesk in Minutes

It's easy to connect Basecamp 2 + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Account

Triggers when a new account is available in Basecamp.

New Calendar

Triggers when a new calendar is added to Basecamp.

New Calendar Event on a Project

Triggers when a new event is added to a project.

New Activity

Triggers when something happens inside of Basecamp. This trigger will give you a brief overview of the event that happened.

New People

Triggers when a new person is available in the account.

New File

Triggers when a new file is added to a project.

New Calendar Event on a Calendar

Triggers when a new event is added to a calendar.

New Text Document

Triggers when a new text document is added to a project.

Global Activity

Triggers when anything across any project happens. Use a filter step with this!

New Project

Triggers when a new project is created.