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Basecamp 2 + Freshdesk

Create new Basecamp 2 todos from new Freshdesk tickets

If you work with both Basecamp 2 and Freshdesk, this integration will help speed up your workflow by connecting the two services. Once you set it up, this Zap will create new Basecamp 2 todos in the project and list of your choosing for every new Freshdesk ticket that comes in.

If you work with both Basecamp 2 and Freshdesk, this integration will help speed up your workflow by connecting the two services. Once you set it up, this Zap will create new Basecamp 2 todos in the project and list of your choosing for every new Freshdesk ticket that comes in.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Basecamp 2Basecamp 2
    Create Todo

    Triggers when a new todo is added to a todo list.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
basecamp2 logo
basecamp2 logo

About Basecamp 2

Basecamp 2 lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.
Learn moreHelp

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  • Project Management

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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