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Autopilot Journeys + Groove

Add new Groove contacts to an Autopilot Journeys list

Customers who contact you through support need messaging tailored just for them. Use this automation to add new Groove contacts to an Autopilot Journeys list, that way your follow-ups will be perfectly on point.

Customers who contact you through support need messaging tailored just for them. Use this automation to add new Groove contacts to an Autopilot Journeys list, that way your follow-ups will be perfectly on point.

  1. When this happens...
    GrooveGroove
    Ticket Opened

    Triggers when a ticket is opened.

    TriggerInstant
  2. automatically do this!
    Autopilot JourneysAutopilot Journeys
    Add Contact to List

    Adds a new contact and adds them to a list.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Groove triggers, actions, and search

    Agent Invited

    Triggers when an agent is created.

    Trigger
    Instant
    Try It
    • Linkedin Username

    • Twitter Username

    • Company Name

    • Email

    • Website

    Trigger
    Instant
    Try It
    • Priority

    • Assignee

    • Assigned Group

    • Closed By

    • Customer Name

    • Mailbox

    Trigger
    Instant
    Try It
autopilot logo
autopilot logo

About Autopilot Journeys

Autopilot Journeys is visual marketing software for automating customer journeys, to help companies acquire and nurture leads through email, web, SMS and direct mail.
Help

Related categories

  • Marketing Automation

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