Send AskNicely NPS surveys to new customers in Intercom
Using AskNicely NPS surveys to measure how customers are feeling about your brand at different stages of gives you a real time view of the value and risk in your existing customer base. You can predict how many customers you're likely to get via referral and how many of your existing customers are at risk. Using Intercom to trigger AskNicely surveys at specific stages in your customer lifecycle helps ensure you get this feedback at exactly the right time. This integration uses the conversion of Intercom leads into customers to trigger the survey, with an optional wait time added in AskNicely.
Using AskNicely NPS surveys to measure how customers are feeling about your brand at different stages of gives you a real time view of the value and risk in your existing customer base. You can predict how many customers you're likely to get via referral and how many of your existing customers are at risk. Using Intercom to trigger AskNicely surveys at specific stages in your customer lifecycle helps ensure you get this feedback at exactly the right time. This integration uses the conversion of Intercom leads into customers to trigger the survey, with an optional wait time added in AskNicely.
- When this happens...Lead Converted to User
Triggers when a lead converts to a user.
- automatically do this!Add Survey Participant
Add a new survey participant.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try It