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Asana + Kayako

Add new Kayako conversations to Asana as tasks

Not dropping the ball and staying on top of your support queue is important. This Zapier integration will make the task much easier as it will automatically create tasks within Asana for every new conversation started by a customer in Kayako. Never let things fall through the gap again.

Not dropping the ball and staying on top of your support queue is important. This Zapier integration will make the task much easier as it will automatically create tasks within Asana for every new conversation started by a customer in Kayako. Never let things fall through the gap again.

  1. When this happens...
    KayakoKayako
    New Conversation

    Triggers whenever a new conversation is created.

    TriggerInstant
  2. automatically do this!
    AsanaAsana
    Create Task

    Adds a new task.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Kayako triggers, actions, and search

    New Conversation

    Triggers whenever a new conversation is created.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search

    Tag Added to Conversation

    Triggers when a tag is added to a conversation.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search

    Tag Added to User

    Triggers when a tag is added to a user.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search

    New Reply

    Triggers whenever a reply is received on a conversation (also triggered on the first post).

    Trigger
    Instant
    Try It
  • Kayako triggers, actions, and search

    Tag Added to Organization

    Triggers when a tag is added to an organization in Kayako.

    Trigger
    Instant
    Try It
    • ConversationRequired

    • Private Note ContentsRequired

    Action
    Write
asana logo
asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn moreHelp

Related categories

  • Project Management

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kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories