When this happens...
KayakoNew Conversation
Then do this...
AsanaCreate Task

Not dropping the ball and staying on top of your support queue is important. This Zapier integration will make the task much easier as it will automatically create tasks within Asana for every new conversation started by a customer in Kayako. Never let things fall through the gap again.

How this Kayako-Asana integration works

  1. A new conversation is created within Kayako
  2. Zapier creates a task in Asana with the details

Apps involved

  • Kayako
  • Asana

Why Zapier?


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It's easy to connect Asana + Kayako and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Task in Project

Triggered when you add a new task to a project.

Create Story

Adds a new story (a comment is a story).

Tag Added to Task

Triggered when you add a tag to a task.

Create Task

Adds a new task.

Updated Task in Project

Triggered when a task in a project is updated.

Create Project

Adds a new project.

New User

Triggers when a new user account is created.

Update Task

Updates an existing Task.

New Conversation

Triggers whenever a new conversation is created.

Create Event

Creates a new event, which will show on the user's timeline.

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Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

Learn More

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

See Kayako Integrations