When this happens...
DeskNew Case
Then do this...
AsanaCreate Task

If you handle your incoming customer service with Desk but use Asana internally for tasks, then coordinating the information between the two can be a chore. Let this Desk Asana integration do some of that work for you. Set it up and you'll have new Asana tasks created for each new Desk case matching a criteria you specify, keeping you fast and productive.

How It Works

  1. A new case is added to Desk
  2. Zapier automation adds a new task in Asana

What You Need

  • Desk account
  • Asana account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Asana + Desk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Task in Project

Triggered when you add a new task to a project.

Create Story

Adds a new story (a comment is a story).

Tag Added to Task

Triggered when you add a tag to a task.

Create Task

Adds a new task.

Updated Task in Project

Triggered when a task in a project is updated.

Create Project

Adds a new project.

New Customer

Triggers when you add a new customer.

Update Task

Updates an existing Task.

New Case

Triggers when you add a new case.

Create Customer

Create a new customer.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Asana is a collaborative information manager for workspace. It helps you organize people and tasks effectively.

Desk is the new version of Assistly under the flagship Salesforce brand. Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

See Desk Integrations