When this happens...
Microsoft Dynamics CRMNew Lead
Then do this...
ArcGIS OnlineGeocode Address

Visualizing your lead distribution can yield valuable insights, and Zapier can do it for you. Once active, this automation will geocode location info for every new Microsoft Dynamics contact you add and map them on ArcGIS online. Then, you can count on updated and accurate maps with no effort.

How this Microsoft Dynamics-ArcGIS Online integration works

  1. A new lead is created in Microsoft Dynamics CRM
  2. Zapier creates a point for them in ArcGIS Online - ArcGIS online terms of use

Apps involved

  • Microsoft CRM Dynamics
  • ArcGIS Online
ArcGIS Online is a newer integration on Zapier that's still in beta.
Microsoft Dynamics CRM is a Premium integration on Zapier.

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect ArcGIS Online + Microsoft Dynamics CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggered when a new contact is created within your Dynamics CRM instance.

Geocode Address

Find the coordinates of an address . The Latitude and Longitude of the address will be returned by this operation.

New Opportunity

Triggered when a new opportunity is created within your Dynamics CRM instance.

Add Point Feature

Creates a new feature in an ArcGIS online Feature layer.

New Lead

Triggered when a new lead is created within your Dynamics CRM instance.

Update Point Feature

Update a Point Feature in an ArcGIS Online Feature layer.

New Account

Triggered when a new account is created within your Dynamics CRM instance.

Delete Point Feature

Delete a Point Feature in an ArcGIS Online Feature layer.

Create Contact

Creates a new contact.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

ArcGIS Online is a leading enterprise Geographic Information System (GIS) that allows collaborative sharing of rich web maps, data, analytics and applications.

Dynamics CRM is a leading customer resource management and enterprise resource planning software.