When this happens...
FreshdeskNew Ticket
Then do this...
AnywhereWorksSend Direct Message

This integration helps you keep your support team informed about new incoming tickets from Freshdesk. After you set up this Zapier integration, it will send direct messages to designated members of your support team on AnywhereWorks when a new Freshdesk ticket is created.

How this Freshdesk - AnywhereWorks integration works

  1. A new ticket is created in Freshdesk.
  2. This Zapier integration will send a direct message to specific contacts in AnywhereWorks.

What you need

  1. AnywhereWorks Account
  2. Freshdesk Account

Why Zapier?


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It's easy to connect AnywhereWorks + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Send Stream Message

Send a message to a specific stream.

New Ticket Note

Triggers when a Note is added to a Ticket.

Post to a Feed

Updates will be posted on your wall and the Activity will be in user profile.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Send Direct Message

Send a direct message to a user.

Update Ticket

Triggers when a Ticket is updated.

Create Company

Allows you to create a Company entry in Freshdesk.

Update Contact

Triggers when a user is updated.

Create Ticket

Create a ticket in Freshdesk for your domain.

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Become a Zapier Integration Partner

AnywhereWorks is an online platform that makes team collaboration and communication simple for your business. Built to empower teams to connect from anywhere, your team can collaborate via audio/video calls, status feed updates, group and 1:1 chats, and file sharing features.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations