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AnywhereWorks + Freshdesk

Get AnywhereWorks direct messages for new Freshdesk tickets

This integration helps you keep your support team informed about new incoming tickets from Freshdesk. After you set up this Zapier integration, it will send direct messages to designated members of your support team on AnywhereWorks when a new Freshdesk ticket is created.

This integration helps you keep your support team informed about new incoming tickets from Freshdesk. After you set up this Zapier integration, it will send direct messages to designated members of your support team on AnywhereWorks when a new Freshdesk ticket is created.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    AnywhereWorksAnywhereWorks
    Send Direct Message

    Send a direct message to a user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
anywhereworks logo
anywhereworks logo

About AnywhereWorks

AnywhereWorks is an online platform that makes team collaboration and communication simple for your business. Built to empower teams to connect from anywhere, your team can collaborate via audio/video calls, status feed updates, group and 1:1 chats, and file sharing features.

Related categories

  • Team Chat
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

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