• amoCRM logoamoCRM logo
  • Help Scout logoHelp Scout logo

amoCRM + Help Scout Integrations

How to connect amoCRM + Help Scout

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  • amoCRM triggers, actions, and search
    New Company
    Triggers when a new company is created.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    New Contact
    Triggers when a new contact is created.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    New Lead
    Triggers when a new lead is created.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    New Task
    Triggers when a new task is created.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    Task Deleted
    Triggers when a task is deleted.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    Lead Responsible User Changed
    Triggers when lead responsible user is changed.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    Lead Status Changed
    Triggers when lead status is changed.
    Trigger
    Instant
  • amoCRM triggers, actions, and search
    Company Updated
    Triggers when company is updated.
    Trigger
    Instant
  • amoCRM

    Triggers when contact is updated.

    Instant

    Trigger

  • amoCRM

    Triggers when lead is updated.

    Instant

    Trigger

  • amoCRM

    Triggers when task is updated.

    Instant

    Trigger

  • amoCRM

    Creates a new company.

    Scheduled

    Action

  • amoCRM

    Updates a company.

    Scheduled

    Action

  • amoCRM

    Creates a new contact.

    Scheduled

    Action

  • amoCRM

    Updates a contact.

    Scheduled

    Action

  • amoCRM

    Creates a new lead.

    Scheduled

    Action

  • amoCRM

    Creates a new lead with contact.

    Scheduled

    Action

  • amoCRM

    Updates a lead.

    Scheduled

    Action

  • amoCRM

    Create a link between related amoCRM profiles.

    Scheduled

    Action

  • amoCRM

    Creates a new note.

    Scheduled

    Action

  • amoCRM

    Updates a note.

    Scheduled

    Action

  • amoCRM

    Creates a new task.

    Scheduled

    Action

  • amoCRM

    Updates a task.

    Scheduled

    Action

  • amoCRM

    Finds an existing company.

    Scheduled

    Action

  • amoCRM

    Finds an existing contact.

    Scheduled

    Action

  • amoCRM

    Finds an existing lead.

    Scheduled

    Action

  • amoCRM

    Search for related amoCRM profiles of different types.

    Scheduled

    Action

  • amoCRM

    Finds an existing note.

    Scheduled

    Action

  • amoCRM

    Finds an existing task.

    Scheduled

    Action

  • amoCRM

    Find or Create Company

    Scheduled

    Action

  • amoCRM

    Find or Create Contact

    Scheduled

    Action

  • amoCRM

    Find or Create Lead

    Scheduled

    Action

  • amoCRM

    Find or Create Note

    Scheduled

    Action

  • amoCRM

    Find or Create Task

    Scheduled

    Action

  • Help Scout

    Triggers when a conversation is assigned to agent.

    Instant

    Trigger

  • Help Scout

    Triggers when a new conversation is created.

    Instant

    Trigger

  • Help Scout

    Triggers when a new customer is added.

    Scheduled

    Trigger

  • Help Scout

    Triggers when conversation tags are updated.

    Instant

    Trigger

  • Help Scout

    Adds a note to existing conversation.

    Scheduled

    Action

  • Help Scout

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    Scheduled

    Action

  • Help Scout

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    Scheduled

    Action

  • Help Scout

    Replies to a conversation. Please note that this will send actual email to the customer unless

    Scheduled

    Action

  • Help Scout

    Updates a customer's properties.

    Scheduled

    Action

  • Help Scout

    Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

    Scheduled

    Action

  • Help Scout

    Finds customer by email.

    Scheduled

    Action

  • Help Scout

    Find mailbox by name.

    Scheduled

    Action

  • Help Scout

    Finds user by email.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics over a given time range.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current day.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current week.

    Scheduled

    Action

  • Help Scout

    Find or Create Conversation

    Scheduled

    Action

  • Help Scout

    Find or Create Customer

    Scheduled

    Action

How amoCRM + Help Scout Integrations Work

  1. Step 1: Authenticate amoCRM and Help Scout.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
amocrm logo
amocrm logo

About amoCRM

amoCRM is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
Learn more

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

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