amoCRM + Help Scout Integrations

How to connect amoCRM + Help Scout

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Supported triggers and actions

What does this mean?

New Company
Triggers when a new company is created.
Trigger
Instant
New Contact
Triggers when a new contact is created.
Trigger
Instant
New Lead
Triggers when a new lead is created.
Trigger
Instant
New Task
Triggers when a new task is created.
Trigger
Instant
Task Deleted
Triggers when a task is deleted.
Trigger
Instant
Lead Responsible User Changed
Triggers when lead responsible user is changed.
Trigger
Instant
Lead Status Changed
Triggers when lead status is changed.
Trigger
Instant
Company Updated
Triggers when company is updated.
Trigger
Instant
amoCRM
Triggers when contact is updated.
Instant
Trigger
amoCRM
Triggers when lead is updated.
Instant
Trigger
amoCRM
Triggers when task is updated.
Instant
Trigger
amoCRM
Creates a new company.
Scheduled
Action
amoCRM
Updates a company.
Scheduled
Action
amoCRM
Creates a new contact.
Scheduled
Action
amoCRM
Updates a contact.
Scheduled
Action
amoCRM
Creates a new lead.
Scheduled
Action
amoCRM
Creates a new lead with contact.
Scheduled
Action
amoCRM
Updates a lead.
Scheduled
Action
amoCRM
Create a link between related amoCRM profiles.
Scheduled
Action
amoCRM
Creates a new note.
Scheduled
Action
amoCRM
Updates a note.
Scheduled
Action
amoCRM
Creates a new task.
Scheduled
Action
amoCRM
Updates a task.
Scheduled
Action
amoCRM
Finds an existing company.
Scheduled
Action
amoCRM
Finds an existing contact.
Scheduled
Action
amoCRM
Finds an existing lead.
Scheduled
Action
amoCRM
Search for related amoCRM profiles of different types.
Scheduled
Action
amoCRM
Finds an existing note.
Scheduled
Action
amoCRM
Finds an existing task.
Scheduled
Action
amoCRM
Find or Create Company
Scheduled
Action
amoCRM
Find or Create Contact
Scheduled
Action
amoCRM
Find or Create Lead
Scheduled
Action
amoCRM
Find or Create Note
Scheduled
Action
amoCRM
Find or Create Task
Scheduled
Action
Help Scout
Triggers when a conversation is assigned to agent.
Instant
Trigger
Help Scout
Triggers when a new conversation is created.
Instant
Trigger
Help Scout
Triggers when a new customer is added.
Scheduled
Trigger
Help Scout
Triggers when conversation tags are updated.
Instant
Trigger
Help Scout
Adds a note to existing conversation.
Scheduled
Action
Help Scout
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Scheduled
Action
Help Scout
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Scheduled
Action
Help Scout
Replies to a conversation. Please note that this will send actual email to the customer unless
Scheduled
Action
Help Scout
Updates a customer's properties.
Scheduled
Action
Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
Help Scout
Finds customer by email.
Scheduled
Action
Help Scout
Find mailbox by name.
Scheduled
Action
Help Scout
Finds user by email.
Scheduled
Action
Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
Help Scout
Find or Create Conversation
Scheduled
Action
Help Scout
Find or Create Customer
Scheduled
Action

How amoCRM + Help Scout Integrations Work

Step 1: Authenticate amoCRM and Help Scout.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect amoCRM + Help Scout

About amoCRM

amoCRM is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

Learn more

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CRM (Customer Relationship Management)

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn more