AddEvent + Help Scout Integrations

How to connect AddEvent + Help Scout

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Supported triggers and actions

What does this mean?

New Calendar Subscriber
Triggers when a new calendar subscriber is created.
Trigger
Scheduled
New RSVP Attendee
Triggers when a new email RSVP Attendee is created.
Trigger
Scheduled
New RSVP Attendee by Event Id
Triggers when a new email RSVP Attendee is created from a specified event.
Trigger
Scheduled
Create Event
Creates an Event.
Action
Write
Direct URL Method
Creates add-to-calendar links for emails
Action
Write

Update Event
Updates an Event.
Action
Write
Delete Event
Deletes an event in a calendar.
Action
Search

Find Event
Finds an Event.
Action
Search

AddEvent
Finds an RSVP Subscriber.
Scheduled
Action
AddEvent
List of all events across all calendars.
Scheduled
Action
AddEvent
List Events in a Main Calendar.
Scheduled
Action
AddEvent
List of events in a calendar.
Scheduled
Action
AddEvent
Finds an Event.
Scheduled
Action
Help Scout
Triggers when a conversation is assigned to agent.
Instant
Trigger
Help Scout
Triggers when a new conversation is created.
Instant
Trigger
Help Scout
Triggers when a new customer is added.
Scheduled
Trigger
Help Scout
Triggers when conversation tags are updated.
Instant
Trigger
Help Scout
Adds a note to existing conversation.
Scheduled
Action
Help Scout
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Scheduled
Action
Help Scout
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Scheduled
Action
Help Scout
Replies to a conversation. Please note that this will send actual email to the customer unless
Scheduled
Action
Help Scout
Updates a customer's properties.
Scheduled
Action
Help Scout
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Scheduled
Action
Help Scout
Finds customer by email.
Scheduled
Action
Help Scout
Find mailbox by name.
Scheduled
Action
Help Scout
Finds user by email.
Scheduled
Action
Help Scout
Get a user's support metrics over a given time range.
Scheduled
Action
Help Scout
Get a user's support metrics for the current day.
Scheduled
Action
Help Scout
Get a user's support metrics for the current week.
Scheduled
Action
Help Scout
Find or Create Conversation
Scheduled
Action
Help Scout
Find or Create Customer
Scheduled
Action

How AddEvent + Help Scout Integrations Work

Step 1: Authenticate AddEvent and Help Scout.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect AddEvent + Help Scout

About AddEvent

AddEvent is an add to calendar service on the internet. We handle millions of events every year for businesses around the world.

Learn more

Related categories

Event Management

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn more