ActivRDV + HelpDesk Integrations

How to connect ActivRDV + HelpDesk

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Create Prospect
Creates a new prospect that will be added in the given prospect list.
Action
Write
New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant

HelpDesk
Creates a new ticket.
Scheduled
Action
HelpDesk
Change ticket properties or send reply.
Scheduled
Action
HelpDesk
Add followers to an existing ticket.
Scheduled
Action
HelpDesk
Add tags to an existing ticket.
Scheduled
Action
HelpDesk
Start upload transaction to allow attachments upload.
Scheduled
Action
HelpDesk
Upload attachment during open transaction.
Scheduled
Action
HelpDesk
Finds an existing tickets
Scheduled
Action
HelpDesk
Finds an existing tickets
Scheduled
Action

Step 1: Authenticate ActivRDV and HelpDesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

ActivRDV is a tool to manage your meetings with new prospects

HelpDesk is a ticketing software for effortless customer support

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