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ActivRDV + HelpDesk Integrations

How to connect ActivRDV + HelpDesk

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Supported triggers and actions

What does this mean?
  • ActivRDV triggers, actions, and search
    Create Prospect
    Creates a new prospect that will be added in the given prospect list.
    Action
    Write
  • HelpDesk triggers, actions, and search
    New Ticket
    Triggers when a new support ticket is created.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    Ticket Assignment Changed
    Triggers when ticket changes assignment.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    Ticket Followers Changed
    Triggers when followers change in a ticket.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    New Message in a Ticket
    Triggers when there's a new message in a ticket.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    Ticket Priority Changed
    Triggers when ticket changes priority.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    Ticket Status Changed
    Triggers when ticket changes status.
    Trigger
    Instant
  • HelpDesk triggers, actions, and search
    Ticket Tags Changed
    Triggers when tags are changed in a ticket.
    Trigger
    Instant
  • HelpDesk

    Creates a new ticket.

    Scheduled

    Action

  • HelpDesk

    Change ticket properties or send reply.

    Scheduled

    Action

  • HelpDesk

    Add followers to an existing ticket.

    Scheduled

    Action

  • HelpDesk

    Add tags to an existing ticket.

    Scheduled

    Action

  • HelpDesk

    Start upload transaction to allow attachments upload.

    Scheduled

    Action

  • HelpDesk

    Upload attachment during open transaction.

    Scheduled

    Action

  • HelpDesk

    Finds an existing tickets

    Scheduled

    Action

  • HelpDesk

    Finds an existing tickets

    Scheduled

    Action

How ActivRDV + HelpDesk Integrations Work

  1. Step 1: Authenticate ActivRDV and HelpDesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
activrdv logo
activrdv logo

About ActivRDV

ActivRDV is a tool to manage your meetings with new prospects

Related categories

  • CRM (Customer Relationship Management)
helpdesk logo
helpdesk logo

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Related categories

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