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How Zapier works

Zapier makes it easy to integrate ActiveCampaign with Microsoft Office 365 - no code necessary. See how you can get setup in minutes.

Select a trigger from ActiveCampaign

A trigger is an event that starts your Zap and runs the workflow. For example, with ActiveCampaign, a trigger could be "New or Updated Custom Object Record."
A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Office 365

An action is what takes place after the automation is triggered. For example, with Microsoft Office 365, the action could be "Create Event."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ActiveCampaign to Microsoft Office 365

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your ActiveCampaign to Microsoft Office 365 integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ActiveCampaign + Microsoft Office 365 integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Microsoft Office 365

How can I integrate ActiveCampaign with Microsoft Office 365?

You can integrate ActiveCampaign with Microsoft Office 365 using our integration platform to automate workflows. This includes setting up triggers in ActiveCampaign, such as when a new contact is added, and actions in Office 365, such as sending an email or creating a calendar event.

What triggers are supported when integrating ActiveCampaign with Office 365?

We support various triggers in ActiveCampaign like 'New Contact Added', 'Contact Updated', and 'New Deal Created'. These can initiate actions in your Office 365 suite such as sending emails, updating contacts, or scheduling events.

What actions can be automated in Office 365 with an ActiveCampaign trigger?

Using triggers from ActiveCampaign, you can automate actions like sending emails through Outlook, creating calendar events in your Office Calendar, and adding or updating contacts in your Office 365 account.

Can I sync my email contacts between ActiveCampaign and Office 365?

Yes, you can sync contacts between ActiveCampaign and Office 365. When a new contact is added to ActiveCampaign, it will automatically be added to your specified contact list in Office 365 through our integration process.

Is it possible to update a deal's status in ActiveCampaign from an email action in Outlook?

Currently, this integration supports updates initiated from changes within ActiveCampaign. However, tracking activities related to campaigns via email sent from Outlook that relate back to specific deals is feasible.

How do I manage unsubscribes from newsletters sent via Outlook using data from ActiveCampaign?

When using our integration for newsletter distribution through Outlook, unsubscribe requests received there can update the subscriber status directly back into your ActiveCampaign database ensuring seamless communication preference management.

Are calendar events created in Microsoft Outlook automatically reflected in my deals on ActiveCampaign?

While the integration allows for creating calendar events based on deal-related activities from within ActiveCampaign into Outlook; reflecting changes made within Outlook back onto specific deals currently requires custom workflow setups.

Connect ActiveCampaign and Microsoft Office 365 to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Custom Object
      Required
    • Trigger Events
      Required
    Trigger
    Instant
    Try It
    • Task Type (Optional)
    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search
    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It
    • Custom Object
      Required
    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search
    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It

Learn how to automate ActiveCampaign on the Zapier blog

Learn how to automate Microsoft Office 365 on the Zapier blog

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About ActiveCampaign
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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About Microsoft Office 365
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
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