When this happens...
ZendeskNew Ticket
Then do this...
Act-OnCreate Form Submission

Filtering your support tickets can help you score and segment your customers for more effective marketing. After this integration is active, once someone submits a new ticket in Zendesk, the ticket information will be submitted to one of your Act-On forms. More insights into your customer equal better targeting than ever!

How this Zendesk-Act-On integration works

  1. A new ticket is received on Zendesk
  2. Zapier submits the ticket details to an Act-on form

Apps involved

  • Act-On
  • Zendesk
Zendesk is a Premium integration on Zapier.

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When this happens...
then do this!
New Form Submission

Triggers when a form is submitted.

Create Form Submission

Creates a new form submission.

New User

Triggers when a new user is created.

Add Contact to List

Adds a contact to a specific list.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Automated Program External Call

Triggers when an automated program sends out external API data.

Create User

Create a new user.

New Group

Triggers when a new group is created.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

Act-On's Marketing Automation platform gives fast-growing businesses the power to do brand marketing, demand generation, and customer marketing, all within an integrated workspace.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations