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Acquire + Freshdesk

Create new Freshdesk tickets when Acquire Chat end

Turn an oops into a wow with this integration. After you set it up when an Acquire agent has ended his chat, Zapier will automatically create a new ticket in Freshdesk. That way, you can follow-up once everything is fixed.

Turn an oops into a wow with this integration. After you set it up when an Acquire agent has ended his chat, Zapier will automatically create a new ticket in Freshdesk. That way, you can follow-up once everything is fixed.

  1. When this happens...
    AcquireAcquire
    Close Case

    Triggers when a case closed.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Acquire triggers, actions, and search

    Close Case

    Triggers when a case closed.

    Trigger
    Instant
    Try It
  • Acquire triggers, actions, and search

    Feedback Rating

    Triggers when a new Chat feedback is available.

    Trigger
    Instant
    Try It
  • Acquire triggers, actions, and search

    Create Case

    Create Case in Acquire.

    Action
    Write
  • Acquire triggers, actions, and search

    Create Company

    Create Company in Acquire.

    Action
    Write
acquire logo
acquire logo

About Acquire

Acquire is a customer communication platform. We help users bridge gaps between customers and sales and support teams to empower all involved.

Related categories

  • Communication
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

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