10to8 Online Booking

Features, Pricing, Alternatives and More

Written by Stephanie Gonzaga
Last updated

The first meeting sets the tone for the rest of your client interactions, and you want to make a good first impression. 10to8 provides you with a unique URL (e.g. https://username.10to8.com), which you can share with your potential clients so they can schedule 1-to-1 services or group bookings. You can create services that match your business by going to Services under Set Up. You can then decide its type (1-to-1 vs group booking), duration, available times, booking restrictions, and price. Once you’ve added all your services, you can add your business details, staff members, availability times, and payment methods. Your clients can then book for services and select their best schedule accordingly. 10to8 will then provide a short form at the end of the booking process where they need to fill in their contact details.

New booking requests, messages, and change requests are collected in your Inbox. This is where you can approve/reject requests and respond to customer messages. The 10to8 calendar

gives you a visual overview of all of your finalized bookings so you know which of your staff members are busy or when your clients are coming in for their appointments. Clicking on an appointment slides open a window where you can view booking details, add notes, send messages to clients, and make changes to the booking. If you’re constantly away from the computer, you can turn on Calendar syncing to combine both your 10to8 and personal calendars within your favorite calendar app. This in turn prevents double booking at all times.

If you’re interested in testing out 10to8’s new calendar design, you’ll find a link at the bottom of the screen, which takes you to a weekly view where you can filter your calendar by staff, service type, active or cancelled bookings. If the new calendar doesn’t fit your needs or seems confusing, you can click on the same link to revert back to the old calendar.

It’s clear that 10to8 meets the basic requirements of a functional online booking system. But it takes it a step further by introducing 2-way chat, an online messaging tool built right into the app. You can send personal messages to clients ahead of their schedules, and allow them to respond right away. This beats email for client communication and ensures that your messages are received and read right away. You’ll find more options below the chat window to add notes or modify the client’s booking upon request.

Additional features such as reporting, client management, and room bookings give 10to8 even more booking power and flexibility. With these under the hood, service professionals all over the world can manage bookings with ease while building personal relationships with their clients. More importantly, 10to8 helps the business by preventing double booking, reducing no-shows, and expanding reach through multiple ways to book and process payments. If you’re a service provider and these are some of your biggest pain points, you’ll want to give 10to8 a try.

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10to8 Online Booking Pricing

  • Free Forever Plan for small businesses with no more than 100 appointments per month, 2 staff logins, 10to8 branding, and online support

    • $12/month Basic Plan for businesses with no more than 100 appointments per month, 2 staff logins, with your own branding & basic customizations, and online support

    • $25/month Grow Plan for 300 appointments per month, 3 staff logins, with branding customization and enhanced features, online phone support

    • $50/month Bigger Business Plan for 600 appointments per month, 6 staff logins, all features from the Grow Plan, advanced availability and location setup, tools for HIPAA compliance, online & phone support

    • Bespoke Plan for large enterprises with specific scheduling needs, bespoke number of appointments, staff logins, reporting, feature set, and advanced support options

All plans listed above show monthly subscription pricing. Annual pricing is also available.

10to8 Online Booking Features

  • Allow your customers to book appointments online 24/7

    • Send SMS & email reminders to your customers

    • Avoid double-bookings by setting up calendar sync with iCal, Google, Outlook, Office 365, and Exchange

    • Increase efficiency in your business, reduce admin, and provide better customer experience

    • Available on any device & OS

10to8 Online Booking Updates

New for Our 10to8 Online Booking Integration: Watch for New Cancellations

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