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2 min read

Recapture abandoned carts with Burst SMS

By Nicole Replogle · May 2, 2024

Your customers are glued to their phones—so why not use that to your advantage? SMS marketing lets you send messages in a channel they already use, check often, and trust. And since traditional advertising (and even social media ads) can add up fast, SMS is an affordable—but still highly effective—way to reach prospects, nurture leads, and build customer relationships. Burst SMS can help with that. 

Burst SMS is an online text service that lets businesses send bulk text campaigns and manage every aspect of an SMS marketing strategy. Users can manage and segment contacts, trigger inbound SMS campaigns with keywords, and translate emails to SMS (and vice versa). And with white-label branding and dedicated virtual numbers, you can launch your professional online SMS hub in minutes. 

One great way to use SMS is to reach out to customers who fell short of completing a purchase. Sometimes, a reminder text is all that's needed to nudge a customer into finalizing that sale. But it can be a pain to manually watch for abandoned sales in Shopify. 

Fortunately, you can create a simple Zap (our word for automated workflows) that automatically sends abandoned cart reminders in Burst SMS whenever a customer leaves an incomplete purchase. That way, you can maximize sales and stay connected with shoppers—no busy work required. 

The problem: You don't have time to monitor Shopify for abandoned carts. And even if you did, copying and pasting customer data between apps is both inefficient and unsustainable as your business grows.

The solution: Instead, use automation to send abandoned cart reminders from your Burst SMS account. Whenever a customer leaves an incomplete transaction in Shopify, they'll receive a gentle nudge (in the form of a friendly text) from your brand.

A graphic that illustrates the steps of a Zap that connects Shopify to Burst SMS.

Ready to try it yourself? Get started with our pre-made workflows, called Zap templates. Just click on the template below and we'll guide you through the setup process. It only takes a few minutes.

Send sms for new abandoned carts in Shopify using Burst SMS

Send sms for new abandoned carts in Shopify using Burst SMS
  • Shopify logo
  • Burst SMS logo
Shopify + Burst SMS

Zap rating: Beginner

Pro tip: Don't use Shopify for your online store? No problem! Burst SMS connects with other eCommerce tools through Zapier, so you can automate your sales pipeline no matter your tech stack.

This is the start of all you can do with Burst SMS and Zapier. Zapier supports thousands of apps so you can automate almost any task at work. Start building your Zap now with Burst SMS, and see what you can create.

New to Zapier? It's workflow automation software that lets you focus on what matters. Combine user interfaces, data tables, and logic with 6,000+ apps to build and automate anything you can imagine. Sign up for free to use this app, and thousands more, with Zapier.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'