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9 min read

Freshdesk vs. Zendesk: Which should you use? [2025]

Find out which customer service software is right for your team.

By Jessica Lau · November 18, 2024
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Jessica Lau

Jessica Lau is a senior content specialist at Zapier. Outside of writing, she likes to snuggle her dogs, and provide unsolicited podcast and book recommendations.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'