Skip to content

Ask Zapier: Can I automate a Google Forms survey response?

By Janine Anderson · February 19, 2021
ask-zapier primary img

Google Forms is a popular app in general, and a popular app on Zapier. It's a straightforward form builder that you can customize in a lot of different ways—and it's included when you use the Google suite of products.

We had a question come in to Ask Zapier from Christina, who wanted to know how to automate the response to a Google Form.

We answered this question as part of Ask Zapier, a series where we answered questions submitted by Zapier blog readers and social followers.

Most people who automate Google Forms with Zapier do the opposite: they use someone's response to a Google Form as the starting point for their Zap. (Zap is our word for the automated workflow or app connection you make with Zapier.) 

With a Zap that starts from Google Forms, every time someone submits a response, you can use Zapier to automatically email them back or log a ticket in your customer support or project management program. Or, you could have Zapier run through a series of steps that takes that form submission and notifies team members of a new prospect, creates a contact in your CRM, and automatically prepares a quote document and saves it in Google Drive—all from that single submission.

Now back to Christina's question: It is possible to use Zapier to automatically create a form response, but there's a key limitation. You can only automatically create responses to forms that you made yourself or have access to. So, if you can't edit the form or see the responses, you're unlikely to be able to create a Zap with this action. 

Ways you can automate Google Forms with Zapier

Here are some examples:

You can create a Zap that automatically sends information from Facebook Lead Ads over to your Google Forms response sheet. You might want a Zap like this if you have a Google Form on your website and are running a Facebook ad campaign asking the same questions. This Zap would make it so responses from both places are in the same sheet, so it's easier for you to analyze or distribute to your team to take action.

But you cannot create a Zap that automatically fills out someone else's form on your behalf, because you won't be able to connect that Google Forms account with your Zapier account.

To learn more about what's possible with Google Forms and Zapier, visit the Google Forms profile page. You'll be able to see the triggers, searches, and actions available for Google Forms and browse through popular Zaps you can create.

Ready to automate Google Forms? 

Check out these popular Google Forms Zaps:

Create Trello cards from new Google Forms responses

  • Google Forms logo
  • Trello logo
Google Forms + Trello
More details
    When someone fills out a form in Google Forms, you likely have a list of things to do with that new information. With this integration, you won't have to create those tasks manually in your to-do app every single time, or worry about forgetting to do them! Let Zapier automation handle that for you by automatically saving new Google Forms responses as Trello cards.

    Create or update Mailchimp subscribers from new Google Forms submissions

    • Google Forms logo
    • Mailchimp logo
    Google Forms + Mailchimp
    More details
      The easiest way to collect a lead from your website is using a simple form, but the hard part comes with managing that data by hand. Don't you want to add those leads directly to your email marketing list? Now with this integration, you can! Set up this Zap to automatically create or update a Mailchimp subscriber as soon as a new Google Forms submission is received.

      Create Jira issues from new Google Forms responses

      • Google Forms logo
      • Jira Software Server logo
      Google Forms + Jira Software Server
      More details
        The moment an issue comes up, you should be working on fixing it, not exporting and importing the details between Google Forms and Jira—let us do that. From the moment you set up this integration, every new response you receive on Google Forms will automatically result in the creation of a new issue in Jira, making sure the team can react immediately.

        Create Zendesk tickets from new Google Forms responses

        • Google Forms logo
        • Zendesk logo
        Google Forms + Zendesk
        More details
          If you're using Google Forms to provide an easy way to submit tickets, set up this Zap to handle the data entry for you. From that point on, every new Google Form response you receive will automatically trigger the creation of a new ticket on Zendesk, including all the details you need to take action and resolve issues quickly.

          Create Salesforce leads from new Google Forms responses

          • Google Forms logo
          • Salesforce logo
          Google Forms + Salesforce
          More details
            Capture your leads effortlessly and speed up your response time with this integration. Once it's active, this Zap automatically captures a Salesforce lead from each new Google Forms response, helping you to close those leads faster!

            Get productivity tips delivered straight to your inbox

            We’ll email you 1-3 times per week—and never share your information.

            Related articles

            Improve your productivity automatically. Use Zapier to get your apps working together.

            A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'