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App spotlight: BigCommerce

By Will Harris · May 23, 2023
The hero image for a blog post spotlighting BigCommerce.

There's no shortage of eCommerce platforms for those looking to start an online business. A lot of these platforms make setup so easy that simply choosing one can be the hardest part of getting your business online.

Not all platforms scale as well as others, though. If your business is beyond the startup point and beginning to sell at a higher volume, BigCommerce could be an excellent choice.

While BigCommerce has an Essentials offering geared toward those just starting out, it's largely an enterprise eCommerce solution. And with a deep selection of built-in features, it's one of the most flexible, customizable, and powerful eCommerce solutions out there.

Scale your eCommerce business with BigCommerce

BigCommerce is best suited for businesses already shipping a large amount of inventory. Even with BigCommerce Essentials, selling less than $50,000 a year is considered "just starting out" in their onboarding process.

If this describes your business, BigCommerce has the features you'll need to help you scale. Their drag-and-drop website builder is easy to use but isn't too rigid, giving developers the freedom to customize anything they want.

Plus, BigCommerce also makes it easy to sell on other platforms. Setting up on sites like eBay, Amazon, and Facebook is easy. And it can all be managed inside of BigCommerce—letting you expand your digital footprint while giving customers easy ways to purchase from you.

Enhance your customer lifecycle with these BigCommerce workflows

New customers are great, but turning one-time customers into repeat purchasers is what will grow your business at scale. To do that, you're going to need to market to them—segmenting your customer base and targeting different groups directly.

Whether you want to keep your customer data accurate and up to date, collect customer reviews, or add customers to specific campaigns, you can automate it all with Zapier.

Here are some of our most popular BigCommerce workflows to help you get started:

Add new Bigcommerce orders to Google Sheets as rows

  • BigCommerce logo
  • Google Sheets logo
BigCommerce + Google Sheets
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    Looking for a way to archive all your orders that doesn't take more of your precious time? Give this Bigcommerce Google Sheets integration a shot: Zapier will watch for new Bigcommerce orders and add a new row to your Google Sheet for each one it detects. Simply set it up and from then on you'll have an automated record-keeping system working for you 24/7!

    Create new Mailchimp subscribers from new Bigcommerce orders

    • BigCommerce logo
    • Mailchimp logo
    BigCommerce + Mailchimp
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      You know the relationship with a customer doesn't end with the order, but are you putting that into practice effectively? If you find yourself spending too much time on follow-ups or forgetting them entirely, consider this useful Bigcommerce Mailchimp integration. Once it's been activated, a new Mailchimp subscriber will be added for every new Bigcommerce order you receive, keeping your lists up to date at all times.

      Add or update ActiveCampaign contacts for new Bigcommerce orders

      • BigCommerce logo
      • ActiveCampaign logo
      BigCommerce + ActiveCampaign
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        Trying to get the most value out of all your customer orders? Don't waste time manually tracking and following them for marketing purposes — use Zapier automation instead! Once you've completely set up this Bigcommerce ActiveCampaign integration, a new contact will be added (or updated, if a match is found) to your ActiveCampaign list for every new Bigcommerce order that gets placed, creating a powerful and automated workflow for you to develop those relationships!

        Trustpilot Invitation from new BigCommerce Order

        • BigCommerce logo
        • Trustpilot logo
        BigCommerce + Trustpilot
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          When you receive a new order in BigCommerce, you often want to get that user's feedback. Use this Zap to automatically create a new Trustpilot invitation from a BigCommerce order, and ensure that every customer is given the chance to give you the superstar rating your company deserves.

          Post new Bigcommerce orders to Slack

          • BigCommerce logo
          • Slack logo
          BigCommerce + Slack
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            If you're using Bigcommerce to manage your online shop, you know how crucial it is to stay on top of your orders. With this Zap, each new order will be posted to Slack as a new message—you can track everything through the process, and celebrate as you sales stack up.

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