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How Zapier works

Zapier makes it easy to integrate WooCommerce with Zoho CRM - no code necessary. See how you can get setup in minutes.

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WooCommerce
WooCommerce logo
WooCommerce
1. Choose trigger event
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Zoho CRM
Zoho CRM logo
Zoho CRM
2. Choose action
WooCommerce logo
1. Select the event
Setup
Test
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WooCommerce
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Booking" from WooCommerce.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects WooCommerce and Zoho CRM, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about WooCommerce + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with WooCommerce and Zoho CRM

How do I set up an integration between WooCommerce and Zoho CRM?

We provide step-by-step guidance to establish a connection between WooCommerce and Zoho CRM. You will need to authenticate both apps in our platform and choose a trigger from WooCommerce, such as a 'New Order', which will prompt an action in Zoho CRM like 'Create/Update Lead'.

Can I filter orders from WooCommerce before they reach Zoho CRM?

Yes, you can apply filters in the integration setup to ensure only specific orders from WooCommerce are sent to Zoho CRM. For example, you may choose to trigger actions based on criteria such as order total or specific product purchases.

What specific data can be synced from WooCommerce to Zoho CRM?

Our integration allows syncing of various data points including customer information, order details, products purchased, and payment status from WooCommerce directly into Zoho CRM records.

Is it possible to update existing contacts in Zoho CRM with new data from WooCommerce?

Absolutely, if a contact already exists in Zoho CRM, our platform can be configured to update these records with new details each time an event is triggered in WooCommerce, such as a new purchase or an update on customer information.

How do triggers and actions work for this integration?

In our integration setup, triggers are events that happen in WooCommerce like 'Order Completed', which can initiate actions in Zoho CRM such as 'Create/Update Deal' or sending follow-up emails logged in the system.

Can I connect multiple WooCommerce stores with one Zoho CRM account?

Yes, we support connecting multiple WooCommerce stores to a single Zoho CRM account. Each store can have its own set of triggers and actions defined so that the data flows are managed separately and efficiently.

Do changes made in Zoho CRM reflect back into WooCommerce?

Typically, this integration is one-directional where updates flow from WooCommerce into Zoho CRM. However, custom solutions might support bidirectional syncing under specific conditions by utilizing advanced configurations.

Practical ways you can use WooCommerce and Zoho CRM

Sync new WooCommerce customers with Zoho CRM contacts

When a new customer is added in WooCommerce, Zapier automatically creates a corresponding contact in Zoho CRM. This automation ensures customer details are consistent between both platforms, streamlining follow-ups and reducing manual data entry.

Business Owner
Update product details in WooCommerce when modified in Zoho CRM

When a product is updated in Zoho CRM, Zapier will automatically sync the changes to WooCommerce. This keeps your online store up-to-date, minimizing information disparity and ensuring customers see accurate details.

IT
Add new WooCommerce orders to Zoho CRM as leads

If a new order is placed in WooCommerce, Zapier will automatically create a lead entry in Zoho CRM. This automation helps marketing teams identify potential opportunities by analyzing purchase behavior and prioritizing prospects accordingly.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It
    • Trigger Rule
      Required
    Trigger
    Instant
    Try It

Learn how to automate WooCommerce on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

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About WooCommerce
WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.
Related categories
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zoho-crm logo
About Zoho CRM
Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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