Webhooks by Zapier + Zendesk

Add comments to Zendesk tickets for new catch hooks in Webhooks by Zapier

Automatically add comments to Zendesk tickets when new data is received through a Webhooks by Zapier catch hook. This integration helps you keep support conversations up to date based on activity from external systems.

Automatically add comments to Zendesk tickets when new data is received through a Webhooks by Zapier catch hook. This integration helps you keep support conversations up to date based on activity from external systems.

  1. When this happens...
    Webhooks by ZapierWebhooks by Zapier
    Catch Hook

    Triggers when a POST, PUT, or GET request is made to a Zapier URL.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • Pick off a Child Key

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    • Return Raw Response

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
webhook logo
webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Learn more

Related categories

  • Developer Tools
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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