Typeform + Zendesk
Find groups and create Zendesk tickets in them when new Typeform entries are created
When your users submit an online form entry about an issue they're having, make sure that issue gets added to Zendesk in the correct spot. Use this Zap to automatically add new Typeform entries to Zendesk as tickets in certain groups. With the tickets already added to particular groups, you can rest assured that the most specialized agents will be able to quickly find and answer the tickets.
When your users submit an online form entry about an issue they're having, make sure that issue gets added to Zendesk in the correct spot. Use this Zap to automatically add new Typeform entries to Zendesk as tickets in certain groups. With the tickets already added to particular groups, you can rest assured that the most specialized agents will be able to quickly find and answer the tickets.
- When this happens...New Entry
Triggers when a form is submitted.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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FormRequired
Try ItForm To DuplicateRequired
Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)
Title of Your Duplicate Form (leave blank for same title)
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Group
Triggers when a new group is created.
Try It
title of your formRequired
Choose Workspace To Create This Form In, leave it blank for default workspace
Form To Update Question inRequired
Please provide list of choices
FormRequired
responses submitted since the specified date and time.
responses submitted until the specified date and time.
search for responses that include the specified string.
search for responses that are complete.
maximum number of responses to fetch (default: 25, max: 1000)
TagsRequired
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