Twilio + Zendesk
Create Zendesk ticket comments for new Twilio calls
Effortlessly keep track of customer calls by connecting Twilio and Zendesk with this automation. When a new call is recorded in the Twilio app, a comment will be added to the corresponding ticket in Zendesk, ensuring all call details are easily accessible for reference and follow-up. Stay organized and efficient by allowing this workflow to manage your customer call information for you.
Effortlessly keep track of customer calls by connecting Twilio and Zendesk with this automation. When a new call is recorded in the Twilio app, a comment will be added to the corresponding ticket in Zendesk, ensuring all call details are easily accessible for reference and follow-up. Stay organized and efficient by allowing this workflow to manage your customer call information for you.
- When this happens...New Call
Triggers when a call is finished on your Twilio number.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
- Free forever for core features
- 14 day trial for premium features & apps
New Phone Number
Triggers when you add a new phone number.
Try ItNew Recording
Triggers when a new recording is available on your account.
Try ItNew Transcription
Triggers when a new transcription is available on your account.
Try ItFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
