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Alchemer + Zendesk

Create Zendesk tickets from new Alchemer survey responses

Streamline your customer feedback process with this Alchemer and Zendesk workflow. Whenever there's a new survey response in Alchemer, a ticket is instantly created in Zendesk. This automation will ensure customers' responses are immediately attended to, improving your customer service efficiency.

Streamline your customer feedback process with this Alchemer and Zendesk workflow. Whenever there's a new survey response in Alchemer, a ticket is instantly created in Zendesk. This automation will ensure customers' responses are immediately attended to, improving your customer service efficiency.

  1. When this happens...
    AlchemerAlchemer
    New Survey Response

    Triggers when a new Alchemer survey is submitted.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • SurveyRequired

    • Only Complete Responses?

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Who can view suspended tickets

    Trigger
    Polling
    Try It
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About Alchemer

Build surveys, online forms, evaluations, and event registrations quickly, easily, and professionally.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories