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Spark Chart + Zendesk

Create Zendesk tickets from new Spark Chart survey responses

After someone completes a survey in Spark Chart, it can be helpful to send a follow up message. With this integration activated, a new ticket will be created in Zendesk with the respondent's details along with their responses to the Spark Chart survey. That way, you can follow up directly from your customer service platform for easy communication management and tracking.

After someone completes a survey in Spark Chart, it can be helpful to send a follow up message. With this integration activated, a new ticket will be created in Zendesk with the respondent's details along with their responses to the Spark Chart survey. That way, you can follow up directly from your customer service platform for easy communication management and tracking.

  1. When this happens...
    Spark ChartSpark Chart
    Survey Participant Added or Status Changed

    Triggers when a new participant is added to a survey project or the status of a survey participant changes (e.g. they start or complete a survey).

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Survey StatusRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • QuotasRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • ProjectRequired

    • First Name

    • Last Name

    • Email

    • Organisation

    Action
    Write
    • TagsRequired

    Trigger
    Polling
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    • ProjectRequired

    Trigger
    Polling
    Try It
    • ProjectRequired

    • NameRequired

    • Email

    • Registration Type

    • Auto Email on Registration

    • Max Use

    Action
    Write
    • ViewRequired

    Trigger
    Polling
    Try It
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About Spark Chart

Spark Chart is survey software to rapidly build and design surveys, analyze results, and share reports instantly.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories