Slack + Zendesk

Send direct messages in Slack for new organizations in Zendesk

Keep abreast of new developments within your customer support. When a new organization comes on board in Zendesk, this automation delivers a direct message in Slack. This streamlines your communication, facilitating rapid updates without switching between apps. A step towards more efficient internal communication and quicker response times.

Keep abreast of new developments within your customer support. When a new organization comes on board in Zendesk, this automation delivers a direct message in Slack. This streamlines your communication, facilitating rapid updates without switching between apps. A step towards more efficient internal communication and quicker response times.

  1. When this happens...
    ZendeskZendesk
    New Organization

    Triggers when a new organization is created.

    TriggerPolling
  2. automatically do this!
    SlackSlack
    Send Direct Message

    Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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