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Zapier makes it easy to integrate ServiceNow with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.

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ServiceNow
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ServiceNow
1. Choose trigger event
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Webhooks by Zapier
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Webhooks by Zapier
2. Choose action
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1. Select the event
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ServiceNow
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Record" from ServiceNow.

Add your action

An action happens after the trigger—such as "Custom Request" in Webhooks by Zapier.

You’re connected!

Zapier seamlessly connects ServiceNow and Webhooks by Zapier, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Practical ways you can use ServiceNow and Webhooks by Zapier

Post ServiceNow record creation to webhook

Zapier triggers a webhook each time a new record is created in ServiceNow, sending the data to a specified endpoint. For business owners, this integration enables the automation of workflows with other tools, reducing the time spent on manual reporting or data syncing.

Business Owner
Log updated records in ServiceNow to a URL

Whenever an existing record is updated in ServiceNow, Zapier triggers a webhook to send the updated information to a custom URL. This allows engineering teams to sync changes with other tools or databases automatically, improving information accuracy and minimizing effort on manual updates.

Engineering
Send incident details to a custom URL via Webhooks

When a new incident is created in ServiceNow, Zapier triggers a webhook that sends the incident details to a custom URL. This automation ensures seamless integration with other tools or reporting systems, saving IT teams hours of manual data transfer.

IT

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • File
      Required
    • Table
      Required
    Action
    Write
    • Table
      Required
    Action
    Write
    • Filename
      Required
    Action
    Search
    • Table
      Required
    Trigger
    Polling
    Try It
    • Table
      Required
    Action
    Write
    • Api_docs_info
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Table
      Required
    Action
    Search

Learn how to automate Webhooks by Zapier on the Zapier blog

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About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
Related categories
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About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Related categories

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