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Salesforce + Zendesk

Create Salesforce leads from updated Zendesk tickets

Boost your customer service operations with this efficient workflow. Whenever there's a change to a ticket in Zendesk, this workflow ensures a lead is instantly created in Salesforce. This streamlined process enhances your CRM management, ensuring seamless updates between Zendesk and Salesforce to bolster your customer service efforts.

Boost your customer service operations with this efficient workflow. Whenever there's a change to a ticket in Zendesk, this workflow ensures a lead is instantly created in Salesforce. This streamlined process enhances your CRM management, ensuring seamless updates between Zendesk and Salesforce to bolster your customer service efforts.

  1. When this happens...
    ZendeskZendesk
    Updated Ticket

    Triggers when an existing ticket is updated.

    TriggerPolling
  2. automatically do this!
    SalesforceSalesforce
    Create Lead

    Creates a new lead in Salesforce.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Who can view suspended tickets

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories