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RingCentral + Slack

Send channel messages in Slack for new call log records in RingCentral

Streamline your communication process with this efficient workflow. Whenever a new call log record is registered in RingCentral, a channel message is instantly sent on Slack. This automation makes it easy to share updates, ensuring your team is well-informed about recent calls and can respond accordingly. Whether for customer service monitoring or team collaboration, this automatic workflow smooths out your operations, keeping the information current and clear.

Streamline your communication process with this efficient workflow. Whenever a new call log record is registered in RingCentral, a channel message is instantly sent on Slack. This automation makes it easy to share updates, ensuring your team is well-informed about recent calls and can respond accordingly. Whether for customer service monitoring or team collaboration, this automatic workflow smooths out your operations, keeping the information current and clear.

  1. When this happens...
    RingCentralRingCentral
    New Call Log Record

    Triggers when there is a new call log record.

    TriggerPolling
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • Description

    • ViewRequired

    • Phone Number

    • Extension Number

    • Direction

    • Recording Type

    • Missed Calls Filter

    • Results

    • Delay By

    Trigger
    Polling
    Try It
  • RingCentral triggers, actions, and search

    Do Not Disturb (DND) Presence Updated

    Triggers when a user wants to change the Do Not Disturb (DND) presence status.

    Trigger
    Instant
    Try It
    • Type

    • StatusRequired

    Trigger
    Instant
    Try It
    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Related categories

slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Related categories

Triggers & Actions