Connect Odoo CRM and Twilio to unlock the power of automation

No credit card required
Free forever for core features
14-day trial for premium features and apps

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Quickly connect Odoo CRM to Twilio with a Zapier template.

Our most popular template

Make phone calls through Twilio for new leads in Odoo CRM
Details
Try it
Odoo CRM + Twilio
Generate new Odoo CRM leads from new Twilio sms
Details
Try it
Twilio + Odoo CRM

Make phone calls through Twilio for new leads in Odoo CRM

Details

Try it

Odoo CRM + Twilio

Generate new Odoo CRM leads from new Twilio sms

Details

Try it

Twilio + Odoo CRM

How Zapier works

Zapier makes it easy to integrate Odoo CRM with Twilio - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Lead" from Odoo CRM.

Add your action

An action happens after the trigger—such as "Call Phone" in Twilio.

You’re connected!

Zapier seamlessly connects Odoo CRM and Twilio, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Odoo CRM to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Odoo CRM + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Odoo CRM and Twilio

How does the integration between Odoo CRM and Twilio work?

The integration between Odoo CRM and Twilio allows you to automate communication by triggering actions in Twilio based on events in Odoo, such as sending an SMS when a new lead is created. This seamless interaction ensures timely communication without manual intervention.

Can I send automated messages through Twilio for specific triggers in Odoo CRM?

Yes, you can configure automated messages to be sent through Twilio for various triggers in Odoo CRM. For instance, you can set up a workflow to automatically send a thank you SMS when a deal reaches the 'won' stage.

What kind of customer interactions can be managed through this integration?

This integration allows you to manage several customer interactions, such as sending SMS notifications for meetings scheduled in Odoo or alerting sales reps about overdue tasks directly via text messages.

Is it possible to make voice calls using triggers from my Odoo CRM?

Yes, you can initiate voice calls through Twilio using triggers from your Odoo CRM. For example, setting up an automated call reminder for a follow-up with potential leads can enhance efficiency and ensure timely interaction.

How do I handle incoming responses from users contacted via Twilio?

Incoming responses from users like SMS replies can be monitored and handled within our system efficiently. Replies can trigger actions back into your Odoo CRM, such as creating or updating a contact record.

Do I need technical skills to set up this integration between Odoo CRM and Twilio?

You don't need extensive technical skills to set up this integration. Our platform provides user-friendly interfaces and guidelines that simplify the linking process between your CRM system and Twilio's messaging service.

Can I customize the messages sent via Twilio using data from my Odoo CRM?

Yes, you have the flexibility to customize messages using data fields from your Odoo CRM. Variables like customer's name, meeting dates, or any other record detail can be dynamically included in your SMS campaigns.

Connect Odoo CRM and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Lead
Triggers on a new lead.
Trigger
Polling
Try It
New Phone Number
Triggers when you add a new phone number.
Trigger
Polling
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Polling
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Polling
Try It
- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write

- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write

Create Lead
Creates a lead.
Action
Write
- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Polling
Try It
- To Number
  Required
Trigger
Polling
Try It
- Help Text
- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Learn how to automate Odoo CRM on the Zapier blog

Learn how to automate Twilio on the Zapier blog

About Odoo CRM

Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."

HelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Podio

Project Management

Odoo ERP Self Hosted

CRM (Customer Relationship Management)

Airtable

Databases

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Similar apps

CallFire

Phone & SMS

Burst SMS

Phone & SMS

RingCentral

Phone & SMS

Connect Odoo CRM and Twilio to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Make phone calls through Twilio for new leads in Odoo CRM

Generate new Odoo CRM leads from new Twilio sms

Make phone calls through Twilio for new leads in Odoo CRM

Generate new Odoo CRM leads from new Twilio sms

How Zapier works

Choose a trigger

Add your action

You’re connected!

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Odoo CRM + Twilio integrations

Connect Odoo CRM and Twilio to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Odoo CRM on the Zapier blog

5 ways to automate Odoo CRM

Learn how to automate Twilio on the Zapier blog

6 ways to automate Twilio with Zapier

Connect Odoo CRM to Twilio on the world's largest no-code automation platform