Create Zendesk tickets from new or updated NetSuite records
Keep your customer service in sync with your business operations with this useful workflow. When there's a new or updated record in NetSuite, it will create a ticket in Zendesk. This helps ensure that important changes in NetSuite aren't missed, and that relevant support tickets are created promptly, facilitating smoother operations and improved customer service. This automation bridges the gap between your customer service and financial departments, allowing for coordinated efforts.
Keep your customer service in sync with your business operations with this useful workflow. When there's a new or updated record in NetSuite, it will create a ticket in Zendesk. This helps ensure that important changes in NetSuite aren't missed, and that relevant support tickets are created promptly, facilitating smoother operations and improved customer service. This automation bridges the gap between your customer service and financial departments, allowing for coordinated efforts.
- When this happens...New Or Updated Record
Triggers when a record is created or updated. Supports standard and custom records.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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