Moneypenny + Zendesk
Create tickets in Zendesk when new messages are received in Moneypenny
Turn your incoming Moneypenny messages into actionable items instantly with this workflow. As soon as you receive a message in Moneypenny, it activates the automation to create a new ticket in Zendesk, keeping your customer support up to speed. This workflow ensures seamless communication management, helping you respond to client queries both promptly and efficiently.
Turn your incoming Moneypenny messages into actionable items instantly with this workflow. As soon as you receive a message in Moneypenny, it activates the automation to create a new ticket in Zendesk, keeping your customer support up to speed. This workflow ensures seamless communication management, helping you respond to client queries both promptly and efficiently.
- When this happens...Message Received
Triggers when Moneypenny sends you a message. The message will go via Zapier to your chosen platform.
You must be a Moneypenny admin to activate this. Please contact Moneypenny if you do not know your username and password on 0345 123 3700 (UK) or 843-619-7878 (US).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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