Mixpanel + Zendesk
Track events in Mixpanel for new Zendesk tickets
Excellent customer support should involve the teams responsible for building and designing the products they're supporting. With this Zendesk-Mixpanel integration, when a ticket is created, an event for that user is tracked in Mixpanel. Now you can use Mixpanel reports to better understand the adoption of various features and how they relate to ticket submissions. Plus, you can even automatically send targeted notifications based on ticket submission and user actions.
Excellent customer support should involve the teams responsible for building and designing the products they're supporting. With this Zendesk-Mixpanel integration, when a ticket is created, an event for that user is tracked in Mixpanel. Now you can use Mixpanel reports to better understand the adoption of various features and how they relate to ticket submissions. Plus, you can even automatically send targeted notifications based on ticket submission and user actions.
- When this happens...New Ticket in View
Triggers when a new ticket is added to a view.
- automatically do this!Track Event
Send an Event to Mixpanel.
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