Microsoft Outlook + Salesforce + ChatGPT (OpenAI)

Update Salesforce records with AI-generated data from Microsoft Outlook emails

Receive emails from existing contacts in Microsoft Outlook? Whether leads or existing customers drop you a line in Microsoft Outlook, you can use ChatGPT to extract important information and update those records in Salesforce with it, providing you extra AI-generated context.

Receive emails from existing contacts in Microsoft Outlook? Whether leads or existing customers drop you a line in Microsoft Outlook, you can use ChatGPT to extract important information and update those records in Salesforce with it, providing you extra AI-generated context.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    New Email

    Triggers when a new e-mail is received in your inbox.

    TriggerPolling
  2. automatically do this...
    ChatGPT (OpenAI)ChatGPT (OpenAI)
    Conversation (Legacy)

    Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.

    ActionWrite
  3. then do this!
    SalesforceSalesforce
    Update Record

    Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

  • Microsoft Outlook triggers, actions, and search

    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar

    Trigger
    Polling
    Try It
    • Shared Inbox

    Trigger
    Polling
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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salesforce logo
salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

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  • CRM (Customer Relationship Management)

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chatgpt logo
chatgpt logo

About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.
Learn more

Related categories

  • AI Tools
  • Artificial Intelligence
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